Modern VoIP

VoIP continued to grow and by 2003 the number of VoIP calls was 25% of all voice calls.  The implementation of broadband Ethernet service mad call quality improve significantly and made connectivity much less of a problem.  Broadband Ethernet was a huge improvement and is probably the reason for the rise in VoIP voice calls.  Users could not browse the Internet and make a voice call at the same time.  Before broadband Ethernet if you were logged on to the internet and tried to make a voice call you would just hear your modem running and get a screeching sound.  The market started to realize that VoIP calling was a good way to avoid fees associated with Internet use and long-distance telephone calls.  Companies that had headquarters around the world also began to take advantage of these perks.  VoIP technology made it possible for companies to have their call centers outside of their respective countries.  This has made it possible for companies to provide customer support at all hours of the day.

In 2004 companies started to emerge that were full-service VoIP providers.  They offered unlimited domestic calling for a flat rate and free calling for those using the same VoIP provider.  A VoIP phone can connect to a provider by: Ethernet and Wi-Fi, analog telephone adapter, or a softphone.  A softphone is an app installed on a computer that has speakers and a microphone or a headset.

phonemanagerpcsoftphone
An Example of an Avaya SoftPhone App

The phone interface displays on the monitor with clicks or typing the numbers to dial.  More companies started to take advantage of VoIP technology.  VoIP enables voice and data communications to travel on the same network, which great cuts costs.  Providers created unified communications bases, which service all forms of communication like faxes, phone calls, emails, voicemail and web conferences.

VoIP today is still one of the most integral parts of the way people communicate.  People use Skype, which was one of the first VoIP providers to talk with friends or relatives around the world.  Without the introduction of VoIP, Skype would not be around.

skype
Without VoIP technology Skype would not be available

The future of VoIP is a bright one.  If all of these technologies and advancements were made in about 20-30 years imagine what they next 20 years can bring us.  What types of advancements do you see coming for VoIP technology?  Will everybody eventually have to use VoIP technology to make calls?  Thanks for reading and we would love to hear your thoughts on the post.

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